The corrugated cartons that you ship to your customers need a secure seal. Your customers expect it and your bottom line requires it. The carton is your customer’s first impression of your company and the products they’ve ordered. If the carton is damaged or sloppy in appearance, it reflects negatively upon your company. Common Issues When Sealing Corrugated Cartons There are several carton sealing issues that many organizations face. To keep your packages safe, you need an effective carton closure system. Many companies use plastic pressure-sensitive tape (PST) to seal their corrugate. However, this solution does not provide a secure seal. Cartons can open while being stored or in transit, increasing the risk of product damage, contamination and even delivery refusal. Using PST also facilitates carton tampering. Someone can simply press down on the carton and slip their hand in to take products. The intrusion is easily covered up by re-sticking the tape or adding another strip of tape to cover the opening. PST is often used because it appears an economical carton sealing solution. However, there are hidden costs to using plastic PST. Packers using PST to seal cartons often use multiple strips of tape to try to achieve package security. The volume of tape used undermines any real or perceived “cost per foot” advantage of PST. If your company is concerned with the “first impression” that your carton makes with customers, using multiple strips of tape tends to look sloppy and gives a negative impression. Given the issues using PST, is there a better method to seal your corrugated cartons?

With proper maintenance and preventative care, an electric water-activated tape (WAT) dispenser tape should last for years. This equipment is durable, efficient, convenient, and helps improve productivity.

Water-activated tape is often the best solution for your shipping department for increasing productivity, improving safety, and deterring theft. Not everyone is familiar with water-activated tape and therefore many people default to using plastic, pressure-sensitive plastic tape to seal their cartons. Here is some helpful information on water-activated tape.

When your customers are silent, do you take that as a sign they are happy? If your company has the attitude that “no news is good news” when it comes to your customers, get ready for a big surprise. No news is rarely good news.

You’ve decided it’s time to switch to water-activated tape to seal your cartons. Now it’s time to choose a water-activated tape dispenser that will meet your business’s needs. When you tally the advantages of switching to water-activated tape, including increased productivity, reduced employee fatigue, carton security that results from the tamper-evident bond, and branding ability, it’s easy to see why the tape change makes sense for so many organizations.

Warehouse managers are always on the lookout for new and innovative ways to improve their processes and to make their operations more efficient. Better efficiency can mean several things; improved productivity, faster customer service, and ultimately, increased profitability.

These days, all businesses operate in an environment in which 3 out of 5 customers are willing to try a new brand or company for a better customer service experience.* Yet, when working on improvements to customer service, many businesses view customer service enhancements solely as customer interactions either in person, by telephone, or over the web. Businesses often overlook, as a component of customer care, the shipping packages that customers receive from e-commerce purchases.

- Packing glassware and other fragile items can be challenging. The last thing you want is for your breakables to arrive at their destination cracked, shattered, or otherwise damaged. Here’s a guide to help you avoid making costly mistakes when preparing your glassware for shipping.

The automotive aftermarket industry has seen unprecedented growth in the last few years, thanks largely to the boom of online auto parts sales. According to Hedges & Company, online sales of auto parts in the U.S. have now risen to roughly $7.5 billion per year.

If companies don’t know their carton sealing tape options, they tend to default to hand-held tape guns with plastic tape. Most people are familiar with tape guns since they are readily available through a wide variety of distribution channels and are relatively inexpensive. However, with e-commerce growing rapidly and becoming an increasingly important part of company’s revenue mix, it is important to understand an alternative carton sealing approach; water-activated tape (WAT) dispensed by gummed tape dispensers. Understanding the differences between gummed tape dispensers and hand-held tape guns will help you choose the most effective approach for your company.