For e-commerce businesses, lost, stolen, and damaged packages represent a cost that, if not controlled, can cripple a company. How common is it that a shipment doesn’t arrive at its intended destination in good condition? Shipping companies are, of course, reluctant to share these types of stats. But, it’s safe to say that undesirable outcomes occur frequently.

For e-commerce businesses, packaging is a significant expense. Consequently, the choices you make regarding the materials you use can have a big impact on profitability. Two popular options are padded envelopes and boxes. Which is the better choice for your operation? That depends on a number of factors.

The explosive growth of e-commerce in recent years is a double-edged sword. While it has created tremendous opportunity for retailers, that opportunity has likely enticed many competitors into the market. Consequently, shipping merchandise effectively and efficiently is more important than ever. With customers increasingly vocal about their purchase experience, if at any point complaints start to rise or your shipping ROI starts to fall, it’s time to reassess your shipping strategy.

If you use a Better Packages’ water-activated tape dispenser to seal your water-activated tape (WAT), you understand how well-constructed and durable it is. You also perceive the many advantages of the super-strong shipping carton seal that you get from using water-activated tape (WAT) — from better protection of package contents to increased security. But, did you know that to keep your dispenser humming, you need to use genuine Better Packages parts?

The sale of electronics by e-commerce retailers has exploded in recent years, and there seems to be no end in sight for the upward trend in the industry. However, if your company doesn’t ensure merchandise arrives safely, you may see your own sales take a nosedive.

Happy holidays! Or are they? For customers who are lodging complaints with you, the holidays may be anything but happy. The same is probably true for your team members who are tasked with addressing those issues. Fortunately, there are many steps you can take to manage complaints more effectively.

Jewelry sales in the U.S. continue to skyrocket. GIA, a leading worldwide authority on diamonds and other stones, quoted a Mastercard-SpendingPulse survey in noting that holiday spending in particular increased nearly six percent last year. If your company seeks to capitalize on rapid jewelry industry growth, how you pack and ship your merchandise is critical.

Are packing efficiency, productivity, and security important to your organization? How about brand awareness and customer satisfaction? It’s hard to imagine any company saying “No” to these questions, which is why it’s easy to understand that organizations looking to improve their financial performance and gain market share continue to switch to water-activated tape (WAT).

The holidays are approaching, and if your business is like most, your shipping volumes will be climbing steadily from now through late December. From Black Friday to Cyber Monday to last-minute purchases, most businesses will be feeling the pressure to get merchandise out the door quickly. If you’re going to meet your shipping deadlines, you need to find ways to help your shipping team be as productive as possible.

Are you meeting your customers’ expectations? The automotive experts who use aftermarket parts and accessories to repair or enhance their vehicles have high standards - for their own projects and for the vendors they work with. They expect the packages they receive from automotive aftermarket retailers to reflect the investment they made in the parts.